Shipping Within India

FLAT RATE SHIPPING: $99 and above orders are shipped free via USPS/Fed Ex ground, and order values below $99 have a flat shipping cost of $9.99 within the continental USA (excluding Alaska). Rates to Alaska and Hawaii are calculated at checkout.

For any other shipping rate quotes or special requests, please contact Hara World Wide LLC dba Zodiac Pillows at 1-903-336-2348 or co*****@zo***********.us.

USA

• Flat Rate – $9.99 within the continental USA via USPS/Fed Ex (3-8 business days)
• FEDEX 2DAY (2 business days) – Rates calculated at checkout

Porch Piracy:

If no one is available to accept delivery of your package, it is at the discretion of the carrier to either leave the package at your residence or leave a notice advising you that your order is available for pick-up or re-delivery. Pillow Decor does not accept responsibility for stolen or unclaimed packages.

International Shipping (Outside USA):

Pillow Decor must determine international shipping charges on an order-by-order basis. Please place your order, and we will contact you to advise you of shipping charges. Please note that your credit card will not be charged until we have your email confirmation agreeing to the shipping charge.

International orders may be subject to customs fees, import taxes, duties, or other fees imposed by your government. Pillow Decor does not charge these fees, and we have no control over the amount of the fees. All such fees are your responsibility and are not included in the shipping charges quoted to you. Please contact your customs office for information about additional fees.

Returns Policy:

PLEASE CONTACT US BEFORE RETURNING ANY ITEMS

You may return all items sold by Hara World Wide LLC within 15 days of receipt for a full refund less shipping. Your return package must be post-marked within 15 days of the date you received your items. Please note that for orders that received free shipping, a $9.99 outbound shipping charge will be deducted. Orders that are ‘refused’ at the point of delivery will have outbound and return shipping charges deducted. Please note that all Event Sales are final and are not eligible for return.

Hara World Wide LLC dba Zodiac Pillows does not cover your return shipping costs. However, if the return is a result of an error we made in your order or a product defect, we refund all shipping costs, including your return shipping costs, and offer you a refund or store credit if that is your preference. Please note that, due to differences in computer monitor color settings and displays, Pillow Decor does not take responsibility for discrepancies between the physical product color and the color as seen on your computer screen. If you have concerns about color, we encourage you to contact us before purchase; we can provide additional photos.

Refunds will be issued upon receipt and inspection of the returned products.

We cannot issue any refunds or exchanges for the return of certain items, including:

• Any item that has a return post-mark dated after the 15-day return period.
• Any item that is not in its original condition or is damaged.
• Any item that has been exposed to pet hair, smoke, or perfume.
• Any custom-made products.

Returns Procedure:

PLEASE CONTACT US BEFORE RETURNING ANY ITEMS

If you would like to return any item(s), you must contact us to request a ‘Returned Merchandise Authorization’ number (RMA#). Please email us at re*****@zo***********.us or call 903-336-2348 between 10 am-6 pm Monday to Friday (Central Standard Time). If you are advising us by email, please list the product codes and quantities of the items you are returning.

Please ship US returns to:

Hara Worldwide LLC
15310 Truslow Point Ln
Sugarland, TX 77478
USA